Are LED neon signs prone to breakages? What are they made of?
Our LED Neon is made from proprietary silicone molding technology. All our signs deliver with high quality acrylic as backing.
Our neon signs produce relatively no heat, unbreakable, energy-efficient, and least expensive compared to traditional glass tube neon. They are much stronger than traditional neon signs.
Can you use LED Neon Signs outdoor?
Yes, we can produce waterproof versions for outdoors events and outdoor permanent installation. Please specify your application when you submit your custom order inquiry.
What’s the typical lead time for custom orders?
Delivery from the time your order is placed is typically 3-4 weeks for design, production, and shipping right to your door.
How do you power the neon signs?
All of our signs connect directly into a standard power socket (with plug for each shipping country) and it comes with a 12V transformer.
How long do the LED neon signs last?
The lifetime of LED light lasts minimum of 30,000 hours. That is equivalent to 10 years if you turn on neon sign for 10 hours per day. This is about 3 times longer lifespan than traditional gas neon signs. Normally if there is a problem it’s usually the transformer that fails, however these are replaceable items and we can supply replacements if necessary if outside of the warranty period.
Does it require any maintenance?
Not at all. LED is environmentally friendly and maintenance free.
What’s the length of the power cord?
The cord from the neon sign is 1.8 meters (6ft) long encased with a clear coating, with an additional of 1.2 meters (4ft) of black or white cord from the power adaptor. There’s another 1 meter (3ft) black or white cord from the adaptor to your plug. In total it’s 13ft from the neon sign to your power plug.
How safe are LED neon signs?
Our LED neon signs are only 12V so run at a much safer voltage than traditional neon. Because of its low output voltage, no heat will be generated on the outer surface even after long hours of operating.
Will my neon sign require any specialist installation?
The majority of neon signs that we supply are for internal use, and come mounted on an acrylic panel (making them easily portable), complete with a normal mains plug, which can be plugged into an accessible plug socket. The sign simply needs to be fixed onto the wall, or suspended from chain that we can supply as optional accessory. Neon signs for permanent external use, and some large internal neon signs, will require specialist installation.
What does the warranty cover?
We offer a 12 month guarantee on materials and workmanship on all of our neon signs. However, this does not extend to any damage that may occur as a result of incorrect installation or physical damage during usage.
Where do you ship?
We ship all over the world - you’ll see options at checkout.
What are the colors available?
We have a total of 20 different color options, but just 9 colors (Pink, Light Green, Blue, Light Blue, Purple, Red, Yellow, Orange and White) to choose from at our pre-designed LED neon signs to make it more clear and easier as such a amount of colors can be confusing sometimes ;-)
To see all our colors available for your custom signs please check our STYLE GUIDE
Can you use any font or design to create an LED Neon Sign?
Yes, however some fonts and designs work better than others like script and sans-serif fonts. We will recommend only monoline (equal width) fonts due to the tube that we are using. Calligraphy/brush styles can’t be replicated precisely. We are more than happy to advise and assist with your ideas.
How much does a custom sign cost?
Sign cost varies depending on sign size and design complexity. Just email our team at firstname.lastname@example.org
What’s the process for customized orders?
Is there a minimum size that you need to work to?
We tend to work to a minimum letter height of around 10cm (4”), as we find that letters have more definition at this size. It is possible to make letters smaller than this, but larger letters do tend to look neater. Generally, this also means we offer a minimum sign size of 50cm in width, and usually work up to 300cm wide - however, email our team at email@example.com if you have additional questions! :-)